Email templates
Stop retyping the same replies
Booking confirmations, quotes, follow-ups and directions: most businesses send the same few emails dozens of times a week. Templates turn them into a couple of clicks.
Personal and shared templates
Keep templates for yourself, or share them with everyone in your organisation so the whole team answers common questions in the same, well-written way.
Placeholders for the personal touch
Use placeholders such as {{name}} and {{date}} in a template, then fill them in as you write, so standard replies still feel personal.
Organised by category
Group templates into categories such as Bookings, Quotes or Aftercare so the right one is always easy to find. Only the author or an administrator can change a shared template.
Frequently asked questions
- Who can edit a shared template?
- Everyone in the organisation can use shared templates. Only the person who created a template or an administrator can edit or delete it.
- Can I include formatting in templates?
- Yes. Templates support formatted text, so greetings, paragraphs and lists come through cleanly.
- Are there templates included?
- You start with an empty library and add the replies your business actually sends. Our guides include ideas for common small-business templates.
Bring all your business email into one calm workspace
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